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SHIPPING + RETURNS

Shipping Information
orders ship USPS First Class in 1-3 business days
(gowns have various production times, please contact.)

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// BUT I WANT IT NOW //
Seriously, who doesn't want their internet purchase the second we click that glorious buy button?! I do! and think you should receive your goods in a timely fashion! That being said, I can't be Amazon, I am only one person running this show and in order to give everyone the quality they deserve it takes a few days, 1-3 business days to be exact and I truly appreciate your patience.


// Domestic Shipping //
North America: We ship USPS First Class, which ranges from 2-5 business days depending on destination. If you need it sooner please contact. Please note shipping range does not include our 1-3 business days processing time.


// International Shipping //
International: We ship international!! Yay! Your purchase will be shipped via First Class International. Please allow up to 3 weeks for your package to arrive. Some areas may take longer depending on customs.

Please do not ask us to mark your order as a "gift" this is against federal laws and we will not do so.

Also please know what your country's import restrictions are from the US and understand that we are not responsible for any customs fees, duty fees, or applicable taxes on international purchases you might incur.



Refunds and Exchanges

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// Refunds + Returns + Exchanges //

- FREE domestic RETURNS and EXCHANGES!*


We offer returns up to 30 days of delivery date. 
We also offer exchanges or store credit up to 30 days of delivery date. 

*To start the return process, use the contact form to send us a message that you would like to return/exchange an item with your order number and we will email you a return shipping label.

CLICK HERE TO GET STARTED ON YOUR RETURN.

Items must be in unworn condition with tags attached. Items showing wear will be
returned to the sender.

Custom items/ wedding gowns are NOT returnable, sorry, but you'll love it too much anyway to even want to return it. 

Please READ item descriptions carefully and note sizes of products. Please also know monitors are calibrated differently and colors, while may be close, may not be 100% accurate.

Please note by purchasing from Simka Sol™ you as the buyer agree to our shop terms, conditions and policies.


// Exchanges //

- FREE domestic RETURNS and EXCHANGES!*

We offer exchanges within 30 days of delivery. Items must be in unworn condition with tags attached. Items showing wear will be returned to the sender. 

*To start the return process, use the contact form to send us a message that you would like to return/exchange an item with your order number and we will email you a return shipping label.

 

 

// Sale items //
Sale items are final sale and cannot be returned only exchanged if the desired size is in stock.

 



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